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Contact

How to reach proWEGio

Here you can find the direct ways to reach proWEGio for questions, coordination, appointments and urgent building-related matters.

24/7
Customer portal 24/7

Access documents, tickets and status information digitally at any time.

Mail
Email for general topics

info@prowegio.de for questions, scheduling and first-level orientation.

Tel
Phone availability

Monday to Friday 10:00 - 12:00 CET, plus Tuesday and Thursday 14:00 - 16:00 CET

Loc
Office and appointments

In-person meetings at the office or on site are arranged in advance.

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General contact

Questions and coordination

For general questions, appointment coordination, or an initial assessment of a matter, email or the customer portal is the right channel.

Technical maintenance visit at a property
Urgent cases

Emergency at common property

The emergency phone is only for acute building issues such as water damage, hot water or heating outages, or other urgent building damage.

Two people in conversation with laptop and documents at a table
Office & appointments

In-person appointments by arrangement

We coordinate in-person or phone appointments in writing in advance to match your matter.

  • LocationLeverkusen-Opladen
  • Cologne & Aachen regionFor matters in the region, in-person meetings can also be arranged locally or on site
  • Appointment requestsBest requested with a short email